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FormFlow for GoHighLevel – Gravity Forms Integration Guide

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Connect your Gravity Forms directly to GoHighLevel and automatically send leads, apply tags, and route submissions to one or multiple GoHighLevel locations.

Prerequisites

Before getting started, make sure you have:

  • Gravity Forms installed and activated.
  • FormFlow for GoHighLevel installed and activated.
  • At least one GoHighLevel location connected via Settings → FormFlow GHL.

Step 1: Open Your Gravity Form Settings

  1. Log in to your WordPress dashboard.
  2. Navigate to Forms.
  3. Locate the form you want to connect with GoHighLevel.
  4. Click Settings.

Screenshot: Gravity Forms list page with the Settings option highlighted.


Step 2: Open FormFlow Settings

Inside the form settings page:

  1. Click FormFlow for GoHighLevel Settings from the left-hand menu.

This section contains all GoHighLevel integration settings for the selected form.

Screenshot: FormFlow for GoHighLevel Settings tab highlighted in the Gravity Forms settings menu.


Step 3: Select Target Locations

Choose which GoHighLevel locations should receive leads from this form.

  1. Locate the Target Locations section.
  2. Select one or more connected GoHighLevel locations.

Note: If no locations are displayed, connect your GoHighLevel account first from Settings → FormFlow GHL.

Screenshot: Target Locations section with one or more locations selected.


Step 4: Map Your Form Fields

Map your Gravity Forms fields to GoHighLevel contact fields.

Enter the corresponding Gravity Forms Field IDs:

Name Field ID

Enter the Field ID of your Name field.

Examples:

  • Single Line Text field: 1
  • Gravity Forms Name field: 1

FormFlow automatically handles both simple Name fields and First Name / Last Name field structures.

Email Field ID

Enter the Field ID of your Email field.

Example:

  • 2

Important: Email is required to create or update a contact in GoHighLevel.

Phone Field ID

Enter the Field ID of your Phone field (optional).

Example:

  • 3

Screenshot: Field Mapping section showing sample Name, Email, and Phone field IDs.


Step 5: Add Form-Specific Tags (Optional)

Automatically apply tags to contacts created from this form.

  1. Locate the Form Specific Tags field.
  2. Enter one or more tags separated by commas.

Example:

website-lead, gravity-forms, ebook-download

These tags are applied in addition to any Global Tags configured in the main FormFlow settings.

Screenshot: Form Specific Tags field containing multiple tags.


Step 6: Save Your Settings

After completing the configuration:

  1. Review your selected locations and field mappings.
  2. Save the form settings if required.

Your Gravity Form is now connected to GoHighLevel.

Screenshot: Settings page showing saved configuration.


Testing the Integration

We recommend performing a quick test to verify the connection.

Test Steps

  1. Open the page containing your Gravity Form.
  2. Submit a test entry using a valid email address.
  3. Log in to GoHighLevel.
  4. Navigate to Contacts.

Expected Result

A new contact should appear in GoHighLevel with:

  • Name
  • Email address
  • Phone number (if mapped)
  • Form-specific tags
  • Global tags (if configured)

If the contact appears successfully, your integration is working correctly.


Need Help?

If submissions are not appearing in GoHighLevel:

  1. Verify that your GoHighLevel location is connected.
  2. Confirm the correct Field IDs are entered.
  3. Ensure the Email field contains a valid email address.
  4. Review the FormFlow activity logs for any API or connection errors.
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